Salespeople only want sale, not interested in your needs!

Here lies what makes it difficult to be a car salesperson!  You see, this reputation began many years ago with the typical 'used car salesperson' image.  Add the horrible 'used car movies' to that and even 20 years later, salespeople are still labeled with this bad image!  So the question is . . .how do you know when you truly have a salesperson that cares about taking care of every customer and not one who is just out to make a buck?  There are a few pieces of advice that I can share that might help you to have a great experience with your salesperson and feel comfortable that you made the right decision with your purchase.  I want to start with where I left off on my last blog (Trust) which is if a salesperson goes straight from the curb (your vehicle) to the lot without any rapport building, you more than likely have a salesperson who is lacking the ability or the training to satisfy your buying needs and you will more than likely have a not so good experience!  A properly informed and trained salesperson will begin with getting to know their customer before bringing a vehicle up at all!!  You might be asking why?  I want to reaffirm that a vehicle purchase is the second largest purchase a person makes in their lifetime (home being number one) so even though it might seem a little strange to think that you should get to know your salesperson, you should!   If that person truly investigates and finds out what your buying motives and needs are they will better be able to get you to the PERFECT vehicle that was built just for you!!!!  The internet has changed the way a vehicle purchase is handled now and the 'good' salespeople out there know this and strive to learn how to best handle every customer because a good experience goes along ways especially with social media becoming as big as it is!!  Do not be afraid to be honest about what you are looking for and what needs have to be met and allow your salesperson to ask questions.  Trust your gut!  If it feels shaky, then it probably is!!! . . .But rest assured that their are many salespeople out there today that are genuine and honest and love what they do!  I hope this helps!!  God Bless and happy shopping!!!!

Shannon West
facebook.com/shannonwestonline